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# How to Change Your Email Address

You can change the email address associated with your account from your profile settings.

| Make sure you can access the inbox for your new email address before you begin. A verification code will be sent there.

1. Sign in to your account.
2. Open **Account**, then select **Profile**.

![Account menu expanded to show the Profile option](https://storage.crisp.chat/users/helpdesk/website/-/4/2/3/b/423bb8bf04277800/account-menu_o6qwsr.png)

3. In **Account information**, select the pencil icon beside your email address.
4. In the **Change email** window, enter your new email address in **Your new email address**.

![Change email dialog with new email field and Send code button](https://storage.crisp.chat/users/helpdesk/website/-/4/2/3/b/423bb8bf04277800/change-email-content-safe_wk7067.png)

5. Select **Send code**.
6. Check the inbox for your new email address for the verification code, then follow the on-screen prompts to verify the address and finish the change.

|| If the message does not arrive, check your spam or junk folder and confirm that you entered the new email address correctly.

||| Never share an email verification code with anyone, including someone claiming to be from our support team.