> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.bitcoinwell.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Redeem Bitcoin Well Points for Merchandise

Save up your Bitcoin Well Points and exchange them for available Wishing Well merchandise from the **Bitcoin Well Points** page.

|| **Lightning wallet note:** A Lightning wallet is required for Wishing Well bitcoin prizes, but not for merchandise redemption. If you also plan to play the Wishing Well, [learn how to set up and use Wallet of Satoshi](https://help.bitcoinwell.com/en/article/how-to-set-up-and-use-wallet-of-satoshi-11mxota/).

## Choose a merchandise reward

1. Log in to your [Bitcoin Well account](https://app.bitcoinwell.com/).
2. Open **Rewards > [Bitcoin Well Points](https://app.bitcoinwell.com/reward-points)**.
3. Under **Redeem your points**, choose an available item.

![Bitcoin Well Points merchandise catalog with the stamp seed plate outlined in red](https://storage.crisp.chat/users/helpdesk/website/-/4/2/3/b/423bb8bf04277800/wishing-well-select-merchandis_frpan6.png)

Here is what is currently available:

| Item | Points |
| --- | ---: |
| WELL Stamp Seed Plate | 12,000 |
| Leathermint Wallet (Personal) | 43,000 |
| Cybertruck (BTC Orange) | 69,000,000 |
| Bitcoin Nutrition Hoodie | 30,000 |
| Bitaxe Solo Miner (1.2 TH/s) | 53,000 |

|| **Information:** Merchandise availability and point costs can change. The rewards page in your account always has the latest catalog and prices.

## Review and redeem the item

1. Review the product description and displayed point cost.
2. Select **Redeem** when you have enough points and are ready to continue.

![Cybertruck merchandise reward details showing the disabled Redeem button outlined in red when the point balance is too low](https://storage.crisp.chat/users/helpdesk/website/-/4/2/3/b/423bb8bf04277800/merch-cybertruck-detail_rpr51c.png)

|| **Information:** The **Redeem** button is available only when your point balance meets the displayed cost. If it is disabled, keep earning points and return later.

## Complete the shipping process

1. After redeeming an item, keep an eye out for an email from Bitcoin Well asking for your shipping information.
2. Reply directly to that email with the information requested.
3. Check your spam or junk folder if the email does not appear in your inbox.
4. The Bitcoin Well Customer Service team will arrange delivery of the item.
5. The team will email you when your item ships.

||| **Warning:** Verify your shipping information before replying. An incomplete or incorrect address may delay delivery.

| **Tip:** Keep the redemption email until your item arrives in case Customer Service needs to confirm any details.

## Where should I go next?

* [What Is the Bitcoin Wishing Well?](https://help.bitcoinwell.com/en/article/what-is-the-bitcoin-wishing-well-173fa0n/)
* [How to Play the Bitcoin Wishing Well](https://help.bitcoinwell.com/en/article/how-to-play-the-bitcoin-wishing-well-13su4ct/)

If you redeemed an item but did not receive an email asking for your shipping information, contact the Bitcoin Well Customer Service team through chat.