> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.bitcoinwell.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How to Reset a Forgotten Password

If you cannot remember your password, you can request password reset instructions from the Bitcoin Well sign-in flow.

|| Go directly to the [Bitcoin Well password reset page](https://app.bitcoinwell.com/forgot-password).

## Request a password reset

1. From the password sign-in screen, select **Reset password**. You can also use the direct link above.
2. On the **Forgot password** page, enter the email address associated with your Bitcoin Well account.

![Forgot password page with the Email field and Send password reset instructions button](https://storage.crisp.chat/users/helpdesk/website/-/4/2/3/b/423bb8bf04277800/forgot-password-form-content_13tu9eb.png)

3. Select **Send password reset instructions**.
4. Check your inbox for the password reset email. If it does not appear, check your spam or junk folder.
5. Open the email and follow its instructions to set a new password.

| Use a strong, unique password that you do not use for any other account.

||| Never share a password reset link or code with anyone, including someone claiming to be from Bitcoin Well support.