> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.bitcoinwell.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How To Set Up Two-Factor Authentication (2FA)

Two-factor authentication (2FA) adds an extra layer of security to your Bitcoin Well account. After entering your password, you will also need a time-based code from your authenticator app.

## Before you begin

Install an authenticator app that supports time-based one-time passwords (TOTP), such as Google Authenticator, 1Password, or Apple Passwords.

||| Your 2FA QR code and secret key can be used to add your account to an authenticator app. Never share them or include them in a screenshot.

## Open your 2FA settings

1. Sign in to your [Bitcoin Well account](https://app.bitcoinwell.com/dashboard).
2. Select **Account** from the sidebar, then select **Profile**.

![Bitcoin Well sidebar with Account expanded and Profile selected](https://storage.crisp.chat/users/helpdesk/website/-/4/2/3/b/423bb8bf04277800/image_1x7mc3q.png)


3. Find **Two-Factor Authentication** and select **Activate 2FA**.

![Bitcoin Well Profile page with Activate 2FA highlighted](https://storage.crisp.chat/users/helpdesk/website/-/4/2/3/b/423bb8bf04277800/image_dfmj26.png)


## Connect your authenticator app

1. In the **Setup two-factor authentication** window, scan the QR code with your authenticator app.

![Two-factor authentication setup window with QR area, secret key, and code field](https://storage.crisp.chat/users/helpdesk/website/-/4/2/3/b/423bb8bf04277800/image_kp3i9w.png)
2. If you cannot scan the QR code, copy the **Secret key** into your authenticator app manually.

||| Keep the setup window open until you have successfully confirmed a code. Closing it before confirmation means you may need to start again.

## Confirm the setup

1. Enter the six-digit code generated by your authenticator app in the **Enter code** field.

![Two-factor authentication code field with Confirm button highlighted](https://storage.crisp.chat/users/helpdesk/website/-/4/2/3/b/423bb8bf04277800/2fa-confirm-code_pnteox.png =626xauto)
2. Select **Confirm**.


|| Two-factor authentication is not enabled until Bitcoin Well accepts a valid six-digit code.

After 2FA is enabled, your authenticator app will generate a new code whenever you sign in.

## If you lose access to your authenticator

Open a support ticket with Bitcoin Well. Our team will need to verify your identity before access can be restored.
Learn more here: [How To Recover Your Account After Losing Access to Two-Factor Authentication](https://bitcoin-well.crisp.help/en/article/how-to-recover-your-account-after-losing-access-to-two-factor-authentication-11bsl8g/)