Sometimes the Bitcoin wallet scanners on our Bitcoin ATMs take a few moments to scan.
To scan your bitcoin wallet at a Bitcoin Well ATM:
Open your wallet, navigate to 'Receive' and turn the QR code to the ATM's scanner
Increase your phone screen's brightness to 100%
Hold your bitcoin wallet for up to 21 seconds to ensure a scan occurs
Ensure the QR code for your bitcoin receiving address is lined up with the camera/scanner