Due to new Cryptocurrency legislation, we now require customers to complete our Onboarding Process for Bill Payments. The Onboarding Process requires a photo of the front and back of valid, Canadian-issued identification (such as a driver's license) and a liveliness selfie. This process can be completed on a mobile device, desktop or laptop computer.
After Onboarding is completed, we simply need your payee's name and account number to process your transaction. We provide you with a wallet address to send the amount of crypto requested. Once it confirms and we have received your crypto payment, your Bill payment will be processsed in up to 2 - 4 business days.