Due to new Cryptocurrency legislation, effective June 1st 2021, we now require customers to complete our Onboarding Process for all transactions. The Onboarding process requires a photo of the front and back of valid, Canadian-issued identification (such as a driver's license) and a liveliness selfie. The process will be initiated during the Interact sell process and can be completed on a desktop, laptop or mobile phone.
Once your onboarding is complete, it is valid for one year or until the provided identification expires, whichever happens first.