General
ATM Information
- Where are your ATM's located?
- How do I purchase from an ATM?
- What are the ATM fees?
- What currencies do we accept in our ATM's?
- Why has my purchase not arrived in my wallet?
- I sent my cryptocurrency to the wrong wallet address (QR Code), can I get a refund?
Buying with Interac
Selling with Interac
Bill Payments
- How do I use Bill Payments?
- How do Bill Payments Work?
- What are the daily limits and transaction fees?
- Can I pay with any currency?
- What Information do I need to give for Bill Payments?
- What If I send the Wrong Amount Or the Order Status is Not Changing?
Flexepin
- Where do I purchase Flexepin?
- How do I purchase with Flexepin?
- What is the verification needed for Flexepin?
- What are the daily limits and transaction fees?
- Can I reverse a transaction?
- Can I re-use my Flexepin Voucher PIN?