How to Navigate Your Transaction Activity
Use the Activity page to review completed transactions and narrow the list with filters.
Review your transaction activity
- Sign in to your Bitcoin Well account.
- Select Activity from the sidebar.

- Review the Completed list. Each entry shows its transaction type, date, and amount.

- Select a transaction row or its chevron to expand it.
- Review the available details, which can include:
- BTC rate
- Return
- Payment type
- Destination
- Order ID

- Select Load more at the bottom of the list to view additional completed transactions.
Filter your activity
Select Filter on the Activity page to open the filtering options.
Filter by date
- Open the Date tab.
- Choose a preset date range or enter a custom start and end date.

Filter by amount
- Open the Amount tab.
- Choose a preset amount range or adjust the range slider.

Filter by transaction type
- Open the Type tab.
- Select one or more transaction types:
- Buy
- Sell
- Deposit
- Withdraw
- Swap
- Reward

- Select Apply to update the activity list.
To clear your current filter selections, open the filter window and select the reset icon.
Record retention after account deactivation
As a registered Money Services Business in Canada, Bitcoin Well is required to retain customer records for up to five years. After deactivation, your information remains in our system, but your account can no longer be used. Deactivation does not mean immediate permanent deletion of your account information.
Updated on: 26/10/2026
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